Vinted Users Voice Frustration About Sizing Changes
Vinted users have been reacting angrily after an update resulted in products showing incorrect sizing.
The popular resale platform has revised its measurement guidelines for women's and children's garments but did not contact all users about the change.
Social Media Response
Countless users and merchants are expressing on platforms saying Vinted listings now show a modified sizing category versus the original listing as a result of the reclassification.
Vinted explained the revised method more closely matches other platforms.
It has advised users to review their products and update the measurements by hand if necessary, causing user dissatisfaction.
Measurement Approach Changes
Earlier, the measurements included one number and one letter, like S/8 or M/10.
The revised method features a letter with a size spectrum for example S/UK 8-10.
For certain items, the measurements have been reclassified - like an L measurement was previously a 12 but now shows as UK 16-18.
Shopper Experiences
One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
A different member, located in Scotland, stated items she posted on Vinted with size 14 labels were displaying on the service as measurements 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she said.
Required Changes
A different user, based in Derby, explained she became annoyed by the change as she had to manually change the measurements for "each individual item".
"Personally, this is quite irritating, since I have chronic health issues and selling on Vinted has been paramount for me since losing part of my income," she explained.
Marketplace Information
The service features exceeding 100 million shoppers, comprising 18 million UK members.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This isn't the first time that an unexpected update to the app has proved unpopular: last year, Vinted reversed a change regarding delivery choices after backlash from users.